The success of any dental practice is determined by one’s dental team. Dentists are always wish to have a dental team which is eager to work, motivated, enthusiastic, and reliable and satisfied. However, you cannot expect the ideal dental team to just show up at your doorstep. In your end, you need to take the time to train your employees so that they become ideal team members. When it comes to training team members, effective communication is a must.
Set Clear Goals
If you want your team to go the extra mile, then you need to be explicit. You cannot just expect them to deliver without communicating your standards to them. Think about what specific direction you want your dental practice to take and then share this vision with your team. It is best to write a mission statement which exhaustively discusses your objectives and what you require from your team, and then have them affix their signature as a sign that they have agreed to work towards that common goal.
There’s no better time to motivate your team members than early in the morning when they’ve just arrived at the clinic after an energizing night’s rest. Use the morning huddle to uplift your team’s spirit before the patients start pouring in. You can probably present a nice quote for the day. Taking the time to motivate your team members reinforces the idea that they are valuable and that their actions have direct impact on the dental practice. Individuals are more likely to take initiative when they know that they are integral part of an association.
Instilling in your team members the value of initiative is crucial because you cannot be physically present 24 hours a day, 7 days a week, 365 days in a year. There will be instances when your dental team will have to run the practice for a few days or so. In order for them to make sensible decisions in your stead and keep your practice’s productive and fully functioning, they need to take initiative which a well-motivated team will most definitely have.
Being judgmental and verbally punishing team members for their mistakes is an easy way to stifle initiative. When it comes to handling mistakes, dentists should think that the error was the product of a misunderstanding or an inability to follow through. Try to work towards finding solutions to commonly encountered problems and encourage your team members to try out these solutions.